Question 1

What is LTBR?

Accepted Answer

LTBR ("Let There Be RAG") turns your website into an AI chat agent you can embed. Point it at your site; it reads and learns your pages, then answers visitor questions from that content through a chat you drop onto any site with one line of code.

Question 2

How does the agent know about my business?

Accepted Answer

When you submit your URL, LTBR reads your public pages and learns them. When a visitor asks something, it pulls the most relevant parts of your content and answers from those, so replies stay grounded in your own content.

Question 3

Do I need coding skills to use LTBR?

Accepted Answer

No. Enter a URL, review the personality LTBR drafts for you, and paste one line into your site. No coding or AI expertise required.

Question 4

How long does setup take?

Accepted Answer

Usually a few minutes. Submit your website, wait while it reads your pages, accept the proposed personality and suggested questions, then paste one line of code onto your site.

Question 5

Is there a free plan?

Accepted Answer

Every account starts on the free plan: your agent goes live on your site (with a small "Powered by LTBR" badge) and 100 answers a month — no card, no time limit. Upgrade to Studio ($15/mo per site) to remove the badge and capture leads, or Pro ($39/mo) for web search and more. Cancel anytime; you drop back to free.

Question 6

What happens if I hit my usage cap?

Accepted Answer

Plans include a fixed monthly credit allowance with hard caps, so your costs stay predictable. When you reach the cap, the agent pauses replies until your next cycle or until you upgrade.

Question 7

Can I change plans anytime?

Accepted Answer

Yes — upgrade or downgrade whenever you like. Upgrades apply immediately; downgrades take effect at the next billing cycle.

Question 8

Do you offer annual billing?

Accepted Answer

Yes, at a discount versus monthly. Annual billing also keeps the per-message economics workable at our low price point.

Question 9

Which AI models power the agent?

Accepted Answer

Generation runs through our own model gateway, and retrieval uses OpenAI embeddings to index and search your content. You don't pick or configure models — we handle that for you.

Question 10

How does the crawler handle JavaScript-heavy sites?

Accepted Answer

The crawler fetches static pages directly and automatically falls back to a full browser render for pages that need JavaScript, so dynamic sites get read too.

Question 11

Will the agent make things up?

Accepted Answer

It's built to avoid that. Every answer comes from your own content, and the agent is instructed to say when something is outside what it knows rather than guess.

Question 12

Can I customize the chat?

Accepted Answer

Yes. The agent's name, personality, and suggested questions come from the onboarding step, and you add it with one line of code or share the hosted chat link.

Question 13

What support is available?

Accepted Answer

Email support for everyone — we typically reply within 1–2 business days.

Question 14

Do you help with setup?

Accepted Answer

The product is self-serve — URL to live agent in minutes — but if you get stuck, email us and we'll help you get going.

Question 15

How do I cancel?

Accepted Answer

Cancel anytime from your account; there are no cancellation fees. Your agent keeps working until the end of the billing period.

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